India-based used-car marketplace Cars24 has launched a pre-delivery inspection (PDI) service called CarTruth, adding to its growing portfolio of auto ancillary offerings.
According to a news release, CarTruth will offer detailed, expert-led inspections for both new and used cars, mitigating risks such as defects in manufacturing and undisclosed accidents and cover-ups. CarTruth, which is currently operational on the Cars24 website, has an introductory price of INR999 ($11.8 U.S.).
Gajendra Jangid, co-founder and CMO of Cars24, said: “Buying a car should feel like an achievement, not a gamble… Too often, buyers discover issues only after the purchase. CarTruth empowers them to uncover these risks before making a commitment, offering peace of mind backed by years of diagnostic expertise.”
Used-car transactions in the secondary market often hinge on casual inspections without a deep dive into accident history and the efficiency of electromechanical processes. Such oversights can lead to costly repairs. Even new cars are not entirely free from such issues. CarTruth says it aims to help buyers make an informed purchase through a 140-checkpoint PDI report.
CarTruth joins a growing list of ancillary offerings launched by Cars24 in recent months. Earlier this month, the company announced a collaboration with Lawyered, a transportation-related legal assistance site, to resolve traffic fines and smooth the title-transfer process. The ancillary services are being offered under the umbrella of Orbit, a one-stop-shop car management solution that includes on-demand driver services, maintenance and repairs, car valuations, ownership transfer, service history and even car-scrapping.
Founded in 2015, Cars24 was initially a b-to-b marketplace but later shifted to a c-to-b-to-c model. Its revenue grew by 7.8% year on year to INR55.3 billion ($659 million U.S.) in the 12 months to March 2023 (FY22-23).
In July this year, Cars24 raised INR2.5 billion from Singapore-based parent company Global Car Group Ltd. and confirmed ongoing preparations for an IPO.
